When you opened your investment account, you and the firm made an agreement — the account paperwork, the firm’s obligations, and any instructions you gave along the way. You held up your end. A breach of contract happens when a broker or firm does not hold up theirs, and that failure costs you money.
An Agreement Is a Promise
You did what you agreed to do. When a firm ignores the terms it signed up for — or the instructions you gave it — the responsibility for what follows rests with them. The law lets you hold a firm to its own agreement.


